Describe a time when you had a problem with a piece of equipment.

On my birthday I received a gift of a cell phone from one of my closest friends. Every cell phone is different so I received three calls but didn’t know how to hear them. This cell phone is smaller so its buttons are tiny but its keypad is large and easy seen. The labeling of the buttons is clear and uncluttered. I made a call to the cell phone customer service that I have ever got familiar to kindly ask them to give me a help. One serviceman has assisted me so well over phone. I would have needed to understand clearly key function buttons. Call function is often signaled with the green button. In most cases number dialing would be first pressed then the green button. That will place the call. You can also press the green button to answer when someone calls. The red button is used to end the call or cancel an action. At the time of speaking to someone you need to press the red to end the call, which will stop the phone.